FAQ's
1. What products does Tecnica Studio offer?
Tecnica Studio offers a wide range of high-quality technological gadgets for content creators, including tripods, ring lights, gimbals, stabilizers, and other accessories designed for vloggers, filmmakers, gamers, and influencers.
2. Do you offer international shipping?
Yes! Tecnica Studio provides worldwide shipping to ensure creators around the globe can access our premium gadgets. Shipping costs and delivery times may vary depending on your location.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your order’s progress through our tracking page.
4. What is your return and refund policy?
We offer a 30-day hassle-free return policy. If you're not satisfied with your purchase, you can request a return or refund within 30 days of receiving your order. Please visit our Return Policy page for more details.
5. What payment methods do you accept?
We accept a variety of payment methods, including Visa, MasterCard, PayPal, Apple Pay, Google Pay, and other secure payment gateways.
6. Can I cancel or modify my order after placing it?
Orders can be canceled or modified within 24 hours of placement. After that, the order will be processed for shipping, and changes may no longer be possible. Contact our customer support team for assistance.
7. Do your products come with a warranty?
Yes! Most of our products come with a 1-year limited warranty. Please check the product page for specific warranty details. For further assistance, contact our support team.
8. Are your products compatible with all smartphones and cameras?
Our gadgets are designed for universal compatibility. Most tripods, stabilizers, and accessories are compatible with smartphones (iOS and Android), cameras, and action cameras. Product descriptions provide detailed compatibility information.
9. How can I contact customer support?
Our friendly customer support team is available to assist you. You can reach us through the Contact Us page on our website or email us at ahmed.110.rizvi@gmail.com or contact@tecnica-studio.com. We strive to respond within 24 hours.
10. Does Tecnica Studio offer discounts or promotions?
Yes! We frequently offer special discounts and promotions. Sign up for our newsletter to stay updated on exclusive offers, new product launches, and seasonal sales.